Checkout Returns Policy Info
ONLINE RETURN POLICY
Ladies we NOW offer refunds, or store credit for certain items purchased through our website. However, we have a very strict policy that the return request be submitted with 7 days from the day your order was delivered and 4 days if the order was placed via SHIPSI (the 3 hour local delivery service).
Also, the cost of any return shipping will be deducted from the refund and or store credit and the item(s) are subject to a restocking fee of 10-20% if they are sent back to us dirty, or visibly worn. Returns must be submitted online, as we currently do not accept in store returns.
*The excluded items include CLEARANCE MERCHANDISE, SWIMWEAR & ACCESSORIES. ALL OF THESE ARE FINAL SALE NO EXCEPTIONS.
***All International orders are FINAL SALE at this time.
You have 7 days from the day your order was delivered, to submit a return request via our online "Easy" return center. If it exceeds the 7 days the request will be denied. There is a scannable QR return form in every package that takes you directly to that page. Otherwise, please copy and paste the link below to access the return center.
**THE BUYER IS SOLEY RESPONSIBLE FOR THE COST OF RETURN SHIPPING* (NO EXCEPTIONS) All returns must go through our return center to be approved. Once the return is approved we can issue you a pre-paid return label, that will be deducted from your refund or store credit. You may also use your own return label. Please note all returns that are determined as eligible - must be returned to us within 7 days of when your package was delivered. If we issue a pre paid return label and it exceeds the 7 day rule, we will either cancel the label and we will refuse the right to issue a new label and or we will not honor the refund/credit if the item is received late