Customer Care

We will ship merchandise within 24-48 hours of payment of in stock items received Monday -Friday ***our offices are closed Friday from 5pm until Monday 11am PST. Exceptions include any merchandise ordered via SHIPSI our 3rd party app that offers local delivery- which process 7 days a week. 

SHIPPING WITHIN USA- takes 2-5 business days for standard domestic delivery anywhere within the United States or surrounding territories. We do offer USPS Priority Mail & UPS Overnight at checkout for faster delivery  & or DHL for International . 

CANADA- takes 4-6 Business days for standard shipping via UPS . We also offer DHL Worldwide Express for 1-2 day delivery. 

-INTERNATIONAL SHIPPING- All International orders are shipped through DHL Express Worldwide . Custom and Duty are NOT included in the price of shipping & at this time all International Sales are FINAL. 

Please note that Style Delivers is NOT responsible for any potential delay after an item has been despatched from our location, as it is a service provided by the carrier and may vary with package destination.

Also, Style Delivers is not financially liable for lost, or stolen packages once an item has been confirmed as delivered. Make sure to ship your item to a safe location and follow the tracking information provided to you, to  ensure you receive your purchase. For all Domestic Orders*** If you have not received your package and it says it was delivered, you must contact the United States Postal Service directly at 1-800-ASK-USPS (-800275-8777). Any lost, or stolen packages must be reported as a claim to USPS. Or, contact UPS at (800) 742-5877.

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ONLINE RETURN POLICY

You have 10 days from the date of delivery to return your item. Returns are refunded via store credit in the form of a Style Delivers gift card. Returns are processed within 5-7 business days after your item(s) are delivered to us. To receive your store credit more quickly, use the Easy Returns Portal at the bottom of our website, or by coping and pasting the link below in your web browser. If you choose to use our prepaid return label, the cost of the return label will be deducted from your store credit gift card. If your return is initiated after the 10 day grace period, we reserve the right to deny the return request, or charge a restocking fee, in addition to any pre paid return label cost. Items return visibly worn, dirty, or that smell of perfume or body odor will be rejected. Returns must be submitted online. We do not accept returns in our Melrose Store. Clearance SALE items, swimwear & accessories are FINAL SALE. No exceptions. All International Sales are FINAL at this time. 

https://styledelivers.returnscenter.com

 IN STORE RETURN POLICY: All sales are final. No exceptions. We may make an exception fo a size exchange within 48 hours of purchase, but we do reserve the right to not offer this courtesy. 

FREQUENTLY ASKED QUESTIONS