Checkout Returns Policy Info
ONLINE RETURN POLICY
Ladies we NOW offer refunds (subject to a 10% restocking fee), or store credit (with a bonus incentive of an additional 10% spending cash towards the items you are returning). However, we have a very strict policy that the return request be submitted with 7 days from the day your order was delivered and 4 days if the order was placed via SHIPSI (the 2-3 hour local delivery service). Also, the cost of any return shipping will be deducted from the refund and or store credit. Items returned to us visibly worn, or dirty will be rejected. Returns must be submitted online, as we currently do not accept in store returns.*The excluded items include CLEARANCE MERCHANDISE, SWIMWEAR & ACCESSORIES. ALL OF THESE ARE FINAL SALE NO EXCEPTIONS.
***All International orders are FINAL SALE at this time.
You have 7 days from the day your order was delivered, to submit a return request via our online "Easy" return center. If it exceeds the 7 days the request will be denied. There is a scannable QR return form in every package that takes you directly to that page. Otherwise, please copy and paste the link below to access the return center.
**THE BUYER IS SOLEY RESPONSIBLE FOR THE COST OF RETURN SHIPPING* (NO EXCEPTIONS) All returns must go through our return center to be approved. Once the return is approved we can issue you a pre-paid return label, that will be deducted from your refund or store credit. You may also use your own return label. Please note all returns that are determined as eligible - must be returned to us within 7 days of when your package was delivered. If we issue a pre paid return label and it exceeds the 7 day rule, we will either cancel the label and we will refuse the right to issue a new label and or we will not honor the refund/credit if the item is received late